Over the last several years even smaller companies have been taking benefit communications and decision-support systems online. With a voluntary benefit program, your benefit vendor will handle all administration, including employee enrollments, questions and claims problems. Selecting a benefit vendor with a robust online support system can enhance satisfaction with your voluntary benefit programs.
Some of the features an online benefits portal can offer include:
- Plan selection tours: Interactive, guided tours help employees select the right plans.
- Dynamic plan comparison: Shows how different plans compare on features, coverage and cost.
- Cost estimator: Allows employees to compare relative costs under the different plans available.
- Life insurance calculators: Helps workers determine how much coverage they need based on their family and financial circumstances.
- Benefits self-service: Employees can complete transactions in a single session.
- Availability: Employees can access benefits information 24×7 via the web for use at home with spouse or partner.
- Cost savings: Paperless enrollment eliminates printing costs.
- Helps drive employees to right plans: A well-designed online benefits portal can increase employees’ satisfaction with their benefit selections.
- Wellness content: Helps employees take more control over their healthcare.
- Analytics and dashboards: HR or benefits administrators may be able to use site trends and other statistics to assess the program’s effectiveness and how voluntary benefits tie into employer-sponsored benefits.

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